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12. Basadur, M.S.,
Ellspermann, S.J., and Evans, G.W. (1994). A new methodology for
formulating ill-structured problems. OMEGA, The International Journal
of Management Science, Vol. 22, No. 6, 627-645.
Abstract
A four phase model is presented in which problem generation and
problem formulation precede problem solving and solution
implementation. A relatively new heuristic for formulating
ill-structured problems is described. The methodology is a systematic
thinking process which combines analytical precision with structured
imagination, and is called the 'why-what's stopping' analysis. Current
techniques for defining problems are positioned as inadequate because
they do not always fit the problems faced in day to day work and
because they ignore human behavioral deficiencies. Deferral of
judgment, active divergence and active convergence are identified as
three behavioral skills which underly the successful application of
the 'why-what's stopping' analysis. Several examples of the
application of this process in real world situations are provided.
Directions for future research are discussed.
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Copyright, 2007 Basadur Applied Creativity Inc. |
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