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16. Basadur, M.S., and
Paton, B.R. (1993). Creativity boosts profits in recessionary times -
broadening the playing field. Industrial Management, Vol. 35, No. 1,
14-19.
Abstract
Imagine a consumer goods business with 5 to 7 percent annual market
growth, a high-quality product with near mystique status, growing
market share and world class profit margins - what could go wrong with
a business with attributes such as these? Unfortunately, a multi-year
recession could come along and flatten that market growth; a
deep-pocketed competitor could decide to invest heavily in a
successful new product launch; a difficult crop year could sharply
raise the cost of a key raw material; and profit growth, so important
to growing shareholder value, could begin to look anything but world
class. One such manufacturing company, faced with exactly this
dilemma, responded not with the typical external consultant approach
to reduce costs with employee cutbacks, but instead turned to its
employees for help in reducing internal waste.
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Copyright, 2007 Basadur Applied Creativity Inc. |
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