In more stable business climates of decades past, chief executives could leverage efficiency to achieve success. Closely managed corporate routines could be made a little quicker, a little smoother and a little cheaper to maximize profit and improve the bottom line. While that skill still has its place in the boardroom, today’s chaotic and unpredictable business climate also demands that executive leaders learn an entirely new skill: how to be adaptable. Managing organizational routines tightly will produce efficiencies but adaptable CEOs have mastered a much more challenging process of deliberately changing routines.
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