Albert Vollmer, the chair of Work and Organizational Psychology at ETH Zurich, Switzerland, is leading an applied research project called “Constructive Controversy for Innovation”. The goal is to introduce the concept of Constructive Controversy for resolving conflicts in team innovation decision making. The core of the concept is the intellectual, or task conflict which arises when different people have to combine their different knowledge into a joint decision. Dr Vollmer suggests that the reality is that organizational people don’t employ methods for integrating different perspectives but act ad-hoc or intuitively and hope to avoid or mimimize conflicts. They either have no understanding of innovation as a process, or think of it as a linear model, or don’t recognize that in every phase of an innovation process there are opposing forces of differentiation and integration which must be managed.
basadur in action Basadur profile brainstorming change making Cognitive Styles collaboration converge convergent thinking covid-19 cpsi creative problem solving Creativity crisis management deferral of judgment design thinking disruptive innovation diverge divergent thinking diversity engagement how might we ideation Innovation innovative solutions killer phrases leadership Myers-Briggs problem finding Problem Solving sid parnes Simplexity Thinking super owners teams telescoping tool