If your team builds it, the solutions will come!

Interdisciplinary teams often get stuck arguing endlessly for and against solutions that would sub-optimize individual members’ own department’s goals. By stepping back to agree on the few key facts which are blocking them, they can free themselves up to define create a unifying and energizing “How might we?” problem to solve.

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The power of “what’s stopping?” to find the real challenge

The team was stuck. The members kept on saying “we haven’t got our chip breakage testing finished. We keep getting inconsistent results. Shipping from some cities, breakage is slightly better than how we do it now, and from other cities it is not quite as good. Also, consumers in some cities like a little more breakage and some like a little less. So we cannot recommend this new way of loading trucks until we are really sure. So we are continuing our testing”.

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Questions answered: Asking “How might we…?” but meaning “Where might we…?”

Mayor Dave writes:
Dear Min:
Greetings! Hope you are well and enjoying our spring / summer.  We are busy in Pelham — just opened the Isaac Riehl Skatepark, for example.
But, I do have a question that came up at Niagara Region.
We always do “How Might we..?”  Can we do “Where might we…?”
For example, it doesn’t make sense to say, “How might we find a location for a new Provincial Offences Courtroom facility?” when we are really interested in “Where might we locate a new Provincial Offences Courtroom facility?”
Do you have any insights on this you can share with me?
Thanks!

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Sharing stories of success

I’m always pleased and encouraged I have stories from people who have undergone the Simplexity training process, successfully put what they learned into practice in their workplace and excitedly let me know how well it worked for them.

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A new way of doing politics: Town of Pelham embraces innovation process

We expect a lot from our politicians. We demand that they simultaneously prepare for the future while preserving our heritage; protect the vulnerable while enabling the strongest among us to excel; and build tomorrow’s cities and countries while balancing today’s budgets. With challenges like that, success can only come when the brightest of minds are given the tactics, tools and processes that allow them to collaborate on solutions.

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