Everyone knows some people can be hesitant to share an idea for fear of losing creative authorship or don’t want to collaborate because they want their idea to be recognized as their own. Simplexity Thinking smashes through this roadblock.
Business challenges do involve product and service design. However, often there are much bigger organizational challenges at play preventing an organization from reaching its potential. These challenges incorporate processes, business models and organizational design. Innovation is not focused on hi-tech or products or services. Any challenge you’ve got – we can’t do this, we can’t do that, our business model is not working – whatever it is you need to have people who want to make change – you need a great change making process. We really dislike the term managing change, managing change means we are going to make change whether people like it or not. We’re going to shove it down their throats. Adaptability is the name of the game and adaptability means we’re driving change.
YES – the owner is your key person. The owner knows more about the problem than anybody else. If you don’t have an owner don’t do the session. It all revolves around the owner – all we’re trying to do is help. This person(s) knows everything and a good owner is one who is going to be very forthcoming – he/she will not only answer questions, they often give even more information that nobody asked for, so the owner is critical. The only thing the owner can’t do – lead the session. An owner cannot lead the session – these two roles must be separate.
Whenever a good group suddenly lapses into “going round in circles” or adversarial discussions (however unintended or disguised ), a simple process intervention called “debriefing” always works. In debriefing, a group pauses to self-correct the discussion by getting out of content and examining its process to intercept further slippage.
In gaining acceptance, matching what you are offering to what the listener is looking for is a fool-proof way to success.
Most of us live in the world of “how”. We dwell on solutions to problems, we argue about which of two or three ways to proceed or positions to support. We are bombarded with “sound bites” which polarize us into selecting one of two opposing opinions and deepening our belief in one or the other. We get frustrated and see ourselves worlds apart. However, we may be a lot closer than we think. We just haven’t paid enough attention to why we are trying to do it instead of how we are going to do it.
