Return on Employee Engagement: Benefits of Motivated Employees
Have you ever wondered what drives long-term success in an organization? If you think it’s the cutting-edge technology or big marketing budgets, then pause because the success of any organization hinges on its PEOPLE. More specifically, engaged and motivated people.
For years, “employee engagement” was an HR buzzword, where HR executives were given goals to conduct team outings, holiday celebrations, and fun Fridays —all aimed at boosting employee morale and keeping the workplace lively.
However, employee engagement has recently emerged as a critical business strategy, as engaged employees are more productive, deliver a better customer experience, and stay with the company for longer periods. According to a survey conducted by the McKinsey Global Institute, companies that prioritize employee development and engagement outperform their peers in terms of productivity, profitability, and retention.
In today’s highly competitive business environment, talent is not just hired; it is nurtured. And nurturing talent requires more than transactional relationships. It calls for meaningful engagement.
Businesses are realizing that they need to create a work environment where employees feel valued and motivated to contribute meaningfully. In this article, we’ll explore in detail why engagement is such a big deal and what exactly organizations get in return when they invest in it.
What Really Drives Engagement?
Compensation matters. Everyone wants to be paid fairly for their work. Salaries, bonuses, and benefits. Companies use lucrative paychecks to attract and retain talent. However, most organizations fail to understand one crucial point: that money alone does not guarantee engagement.
According to Gartner HR Research, more than 60% of employees are disengaged and not enthusiastic about their work. This means that you can have a well-paid team, but they may be mentally checked out.
Here are some clear signs your employees might be mentally disengaged, even if they’re showing up every day:
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They do the bare minimum without showing excitement or initiative.
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They rarely contribute ideas or ask questions.
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They avoid collaboration or keep to themselves more than usual.
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They don’t seek new challenges, learning opportunities, or promotions.
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They stop caring about the bigger picture and focus only on what’s assigned.
No doubt, real engagement goes beyond the paycheck. Companies need to learn ways to tap into their employees’ brainpower and not just their time. That means fostering trust, creating a sense of purpose, and giving employees ownership over their work. Engagement becomes less about control and more about connection. This is especially important as many people are still working from home.
The Real Return on Employee Engagement
Employee engagement is an investment. When done right, it pays off in ways that directly impact your business. Here’s how:
Increased innovation
Engaged employees don’t just stick to their job descriptions. They care deeply about the company’s success and often come up with fresh ideas. For example, a team member in operations notices repetitive manual tasks. They suggest automating them, freeing up hours each week. Without being asked, they help streamline a process that saves time and money.
Improved efficiency
Motivated employees seek more innovative, faster ways to accomplish tasks. They’re not just working harder; they’re working better. When employees become emotionally invested in their work and the company’s success, processes become smoother, collaboration improves, and bottlenecks are reduced.
Lower turnover and absenteeism
Engaged employees stick around. They’re committed to building something they believe in and show up because they want to, not just because they have to. This reduces hiring costs, preserves team knowledge, and helps build a more stable, experienced workforce.
The Missing Piece in Employee Engagement
Many companies focus on productivity, performance metrics, and efficiency, which are undoubtedly important. But in the process, they often sideline one critical factor that drives deeper engagement: creativity. It’s often because creativity can’t be easily measured or managed like KPIs. It requires time, flexibility, and a level of trust that not every organization is comfortable offering, especially in environments where deadlines and output are paramount.
Humans are naturally wired to create. Research shows that problem-solving and exploration are deeply motivating. When employees are trusted to think for themselves and contribute ideas, they feel seen, valued, and more connected to their work. Their work becomes more than just a checklist; it becomes meaningful. Creative engagement not only fosters a sense of personal achievement but also leads to more effective problem-solving and agile thinking across the board.
When employees feel like their ideas matter, they take ownership of their work. That sense of ownership fuels motivation. They are generally more fulfilled, experience higher job satisfaction, and experience lower stress levels.
This isn’t just good for them; it’s good for your company, too. Having motivated and fulfilled employees translates into a more stable, innovative, and high-performing workforce.
The Role of Leadership in Creating the Right Environment
If you want people to bring their best selves to work, you need to create an environment that allows it. That starts with leadership. Here’s how leaders can support creative engagement:
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Encourage curiosity: Let people ask questions and explore new ideas without fear of failure.
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Provide training: Invest in building creative problem-solving skills across all levels.
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Recognize contributions: Acknowledge and celebrate new ideas and improvements, regardless of their size.
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Make space for creativity: Allocate time and resources in employees’ schedules to work on new ideas.
Leadership isn’t just about delegation, it’s about inspiration. When leaders show vulnerability, openness, and trust, employees feel safe to do the same. When leaders model these behaviors, it sets a tone. Teams begin to trust that their contributions matter, and they start to rise to the occasion.
Build a Culture That Works Both Ways
If you’re looking for a real return on investment, invest in your people. Not just through higher salaries or better perks, but by giving them space to think, grow, and contribute in meaningful ways.
Train them to solve problems creatively. Empower them to make changes. And show them that their ideas have value. In return, you’ll build a culture that fuels innovation, strengthens teamwork, and drives results. And that’s what employee engagement is all about.
At Basadur Applied Innovation, we specialize in helping leaders and organizations develop the adaptability and creativity required to succeed in today’s unpredictable business world. Our proven methodologies empower teams to generate innovative solutions, conceptualize transformative ideas, and implement impactful changes.
Drive innovation and adaptability in your organization. CONTACT Basadur Applied Innovation to discover how we can help you build a future-proof strategy for sustained success.

